Business Development Center

• PERFORM FEASIBILITY STUDY TO DETERMINE IF YOUR STORE IS READY FOR A BDC

• DESIGN, SETUP, AND PLACEMENT OF BDC IN YOUR DEALERSHIP

• DETERMINE TECHNOLOGY NEEDED FOR BDC – PHONES, PC’S, ETC.

• PHONE SKILLS AND BDC TRAINING USING PROVEN TECHNIQUES AND GUIDES

CRM Systems

• PERFORM FEASIBILITY STUDY TO DETERMINE IF YOUR STORE IS READY FOR A CRM TOOL

• SHOP AND DEMO CRM TOOLS TO DETERMINE THE RIGHT ONE FOR YOUR STORE

• CRM TRAINING – WILL WORK DIRECTLY WITH CRM VENDOR DURING AND AFTER INSTALL

• VAST KNOWLEDGE AND WORKING EXPERIENCE WITH ADC SALESEDGE CRM, ADP RIGHT RELATIONSHIP 360 CRM, AND THE AUTOBASE CRM SYSTEM

Facilities Upgrades

·         EXPERIENCE WITH FACILITY AND TECHNOLOGY UPGRADES

·         ARE YOU PLANNING A FACILITY UPGRADE OR EXPANSION? IT IS IMPORTANT THAT YOU PUT THE RIGHT COMMUNICATIONS GEAR, EQUIPMENT, AND CABLING IN PLACE SO THAT YOU ARE FUTURE-PROOF. IT IS VERY COSTLY TO HAVE TO RE-WIRE A BUILDING OR ADD EQUIPMENT AFTER A RENOVATION.

·         WE CAN WORK DIRECTLY WITH YOUR TELCO/ISP VENDOR TO MAKE SURE THE RIGHT CABLING AND EQUIPMENT ARE IN THE RIGHT PLACES