Welcome to Dealer Support Services.
Experience has shown me what a dealership needs and does not need when it comes to technology and training. The auto industries’ dependence on technology is not going away, it is instead increasing rapidly. You might think today that a new technology is a waste or extraneous expense, but tomorrow it may be a necessity. I can help you get ahead of the curve instead of playing catch-up.
Customers judge you on your web presence and your ability to communicate professionally and rapidly via email, chat or text. Because of the internet, the average customer now comes in the front door of your showroom knowing more than your salespeople. I can help your staff and dealership be prepared for that customer.
My company gives you one single point of contact for all things technical. This allows your staff to stay focused on the business of selling Cars, Service, and Parts. I can help you significantly reduce technical downtime.
Click on the above links to discover the services my company can provide you.
*PLEASE NOTE: I AM NOT A VEHICLE WARRANTY RESELLER! THERE IS A COMPANY THAT IS CALLING PEOPLE SAYING THAT THEY ARE "DEALER SUPPORT SERVICES" TRYING TO SELL EXTENDED WARRANTIES OVER THE PHONE. PLEASE BE AWARE THAT THOSE CALLS ARE SCAMS! I AM A REGISTERED SINGLE PERSON LLC. IN THE STATE OF CONNECTICUT THAT PROVIDES IT SERVICES TO AUTOMOBILE DEALERS. I HAVE NOW EVEN FOUND THAT THEY ARE SPOOFING MY CELL PHONE NUMBER WHEN CALLING CUSTOMERS. I HAVE OPENED A CASE WITH THE CONNECTICUT DEPARTMENT OF CONSUMER PROTECTION FRAUD DIVISION TO HELP ME RECTIFY THIS PROBLEM. THE CT DCP HAS NOW FORWARDED MY CASE TO THE FEDERAL TRADE COMMISSION. PLEASE BE AWARE THAT I WILL BE PROVIDING ALL OF THE PHONE NUMBERS AND EMAILS TO THE CT DCP AND THE FTC FROM ALL OF THE PEOPLE WHO HAVE CALLED ME, SCREAMED AT ME, AND THREATENED ME. I ALSO DO NOT APPRECIATE THE NASTY PHONE CALLS AND EMAILS.